Terms and Conditions

Effective Date: January 17, 2025

Welcome to Cavo Bike Care! By accessing and using our website (https://cavobikecare.com/), you agree to be bound by the following Terms and Conditions. Please read these terms carefully. If you do not agree to these terms, you must not use this website or make any purchases from us.

1. Acceptance of Terms

By using this website, placing an order, or engaging with us in any other way, you confirm that you accept and agree to be bound by these Terms and Conditions. These terms are in addition to any other agreements, policies, or guidelines that may apply to specific products or services offered by Cavo Bike Care.

2. Use of the Website

  • Eligibility: You must be at least 18 years of age or the age of majority in your jurisdiction to make purchases on this website.
  • License to Use: Cavo Bike Care grants you a limited, non-exclusive, non-transferable license to access and use the website for personal, non-commercial purposes. You may not use this website for any illegal or unauthorized purpose.
  • Account Responsibility: If you create an account with Cavo Bike Care, you are responsible for maintaining the confidentiality of your account information and password. You agree to notify us immediately if you suspect any unauthorized access to your account.

3. Products and Services

  • Product Availability: Cavo Bike Care makes every effort to ensure that the products listed on our website are accurate and available. However, product availability is subject to change, and we cannot guarantee that all products will be in stock at all times.
  • Product Descriptions: We strive to provide accurate descriptions and images of our products. However, we do not guarantee the accuracy, completeness, or reliability of any product descriptions, images, or other content on the website.
  • Pricing: Prices listed on the website are subject to change without notice. All prices are in U.S. Dollars (USD) unless otherwise specified. Taxes, shipping fees, and other charges may apply and will be added at checkout.

4. Orders and Payments

  • Order Confirmation: When you place an order, you will receive an email confirming that we have received your order. This confirmation does not mean that your order has been accepted. We reserve the right to refuse or cancel any order at our discretion, including but not limited to circumstances of payment issues, pricing errors, or suspected fraudulent activity.
  • Payment: By placing an order, you authorize Cavo Bike Care to charge the total amount to the payment method you provide. We accept various payment methods including credit/debit cards and PayPal. Please ensure your payment details are accurate.

5. Shipping and Delivery

  • Shipping: Cavo Bike Care offers various shipping options. Shipping fees are calculated at checkout based on the shipping address and selected shipping method. Delivery times will vary depending on the destination and shipping method chosen.
  • International Shipping: We offer international shipping, and you are responsible for any applicable customs duties, taxes, or fees incurred during shipping. Delivery times for international orders may vary due to customs processing.
  • Order Processing: Orders are typically processed within 1-3 business days. Please allow additional time during peak seasons or special promotions.

6. Returns and Refunds

Please refer to our Refund and Returns Policy for detailed instructions on returning products and requesting refunds. Items may be returned within 30 days of purchase under the conditions outlined in our returns policy.

  • Returns: Products must be in new, unused condition with original packaging.
  • Refunds: Refunds will be processed to the original payment method after we receive and inspect the returned item.
  • Shipping Fees: Shipping fees are non-refundable unless the return is due to an error on our part or the item is defective.

7. Warranty

Certain products sold on the website may come with a manufacturer’s warranty. Warranty details will be provided with the product or can be obtained by contacting customer support. The warranty is subject to the manufacturer’s terms and conditions.

8. Intellectual Property

  • Ownership: All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Cavo Bike Care or its licensors and is protected by copyright, trademark, and other intellectual property laws.
  • Usage Restrictions: You may not copy, modify, distribute, or use any content from this website without prior written consent from Cavo Bike Care.

9. Limitation of Liability

To the fullest extent permitted by law, Cavo Bike Care will not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use the website or products. Our liability is limited to the amount paid by the customer for the product in question.

10. Indemnification

You agree to indemnify and hold harmless Cavo Bike Care, its affiliates, employees, officers, and agents from any claim, demand, loss, or damage, including legal fees, arising out of your use of the website or any violation of these Terms and Conditions.

11. Modifications to the Terms

Cavo Bike Care reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. By continuing to use the website after any changes, you agree to abide by the updated terms.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the state of [Insert State], USA, without regard to its conflict of law principles. Any disputes arising from or relating to these terms will be subject to the exclusive jurisdiction of the courts located in [Insert Jurisdiction].

13. Contact Information

If you have any questions about these Terms and Conditions or need assistance, please contact us at:

  • Email: info@cavobikecare.com
  • Phone: (978) 535-5187
  • Address: 2103 County Rd W #VV, Seymour, Wisconsin (WI), 54165